Where is my Order?
For information regarding your order, kindly email our sales team; champwear1@gmail.com
WHAT SHIPPING METHODS ARE AVAILABLE?
We have two shipping methods, they are Standard Shipping and Express Shipping.HOW LONG WILL IT TAKE TO GET MY PACKAGE?
The standard shipping can reach the majority of countries, while the priority line can reach most of the main countries, below are the estimated shipping .DO YOU SHIP INTERNATIONALLY?
We can deliver orders to most countries in the world. Goods are sent from our warehouse by courier, and delivered direct to your door (home or company address).REMOTE AREAS - DELIVERY ?
Can couriers deliver to remote areas? Yes, wherever you are, we will be able to deliver the products to you. FedEx or DHL might in some cases apply a nominal "remote area charge". , we would suggest that you ship your order with EMS (Standard Shipping). We will refund you the difference in shipping fee.Order Processing Time:
1-3 Working Days
FREE DELIVERY ORDER OVER £199.99
UK Shipping:
Standard Shipping: Typically 7-12 Days, £4.99
Express Shipping: Typically 2-3 Days, £7.99
Europe Shipping:
Standard Shipping: Typically 15-20 Days, £11.99
Express Shipping: Typically 8-10 Days, £14.99
USA / Canada / Australia / Shipping
Standard Shipping: Typically 15-20 Days, £19.99
Express Shipping: Typically 8-10 Days, £29.99
Rest of World Shipping:
Standard Shipping: Typically 23-40 Days, £19.99
Can I change my delivery address?
Once your order has been dispatched, we are unfortunately unable to change your delivery address due to security reasons. If however your order hasn’t been dispatched you are able to do this by emailing at champwear1@gmail.com.
We advise that you make sure all details are correct before processing your order.
I have an issue with my order, what do I do?
We want to sort out any issues with incorrect items straight away.
If your order is incomplete, please email us at champwear1@gmail.com.
Keep hold of your proof of postage in case we need to look at it further down the line.
Please contact our Customer Service team if your query has still not been answered.
I’ve received a faulty item, what should I do?
We’re sorry if you’ve received a faulty item.
Please contact our sales team at champwear1@gmail.com who will be on hand to sort out the issue.
Please contact our Customer Service team if your query has still not been answered.
SIZING
Where can I find your size guide?
We never want to send you something that doesn’t fit properly so we have size guides available on our website to help you find the perfect fit.
The size guide is specific for most kilts, but as the majority of them are custom-made they only fit personal preferences.
Is it possible to use a measurement of my pants/jeans for a kilt?
We recommend you take a new and separate measurement for your kilts as Pants measurements may vary compared to Kilts.
What is a Fell Measurement?
The fell is the distance from the waistline to the hip measurement line. This is generally 1/3 of the length of the entire kilt. This can, however, be a little shorter depending on where you want the top of your kilt to be.
I have a certain height, what will be the kilt length?
Usually, a kilts length is 1/3 of a person’s height, but it depends on personal preference on where you wear the kilt on your body.
My waist after measuring becomes bigger than my usual size, what shall I do?
The kilt is historically worn below the navel so your waist measurements may vary from everyday clothing.
Again, please follow our size guide for specific instructions on how to measure yourself for a custom-made kilt.
Will I need to pay tax for my product
The answer is probably. When your order arrives in your country, you may be liable for customs and import charges. If you are unsure of how much these might amount to, we recommend that you contact your local revenue and customs department for advice. These charges are not within our control.